Frequently Asked Questions

Frequently Asked Questions

  • How can I pay for my order?
  • How much is shipping?
  • How fast is delivery?
  • Can I pick up from you?
  • How many cups of tea can I get from a packet?

How can I pay for my order?

We accept Paypal, Visa, Mastercard, UnionPay, Amex, JCB, Diners, and Direct Deposit either by PayID or BSB and Account number. You can also pay over the phone by texting us on 0411280542 to request a callback.

How much is shipping?

For a limited time the option to select Free Shipping With Our Weekly Dispatch may appear at the checkout.

Please select it to receive Free Shipping.

Free Shipping orders are processed once a week, near the beginning of the week. To avoid disappointment please place your orders by Sunday morning.

If you’d rather not wait for the order to be sent with the weekly dispatch you may select the $12.50 Regular Post or the $15.95 Express Post option.

How fast is delivery?

Your order is processed promptly once payment has been received. For the fastest service select Express Post and an instant payment option. Instant payment methods are: Credit card, Paypal, and PayID.

Free Shipping Orders are processed once a week, near the beginning of the week. To avoid disappointment please place your orders by Sunday morning.

If you’d rather not wait for the order to be sent with the weekly dispatch you may select the $12.50 Regular Post or the $15.95 Express Post option.

Can I pick up from you?

We only offer market stall and online sales.

How many cups of tea can I get from a packet?

The one metric cup bags contain about 20 teaspoons of loose leaf product. If you’re like us and use one teaspoon to make one cup then you should get that amount of servings. Some people use tea for a second brew, so if that’s the case you may get a up to thirty cups out of one packet of tea. This would also be the case if you prefer not to make your tea regular strength. This is why we say you can get about 20 cups from a one metric cup bag of loose leaf blend.

We find that half a teaspoon per cup of our English Breakfast Tea and Earl Grey is enough for a strong cup of tea. No need to “add one for the pot”.